SHIPPING POLICY
PLEASE NOTE: There is NO guarantee on delivery time frames! Our shipping and postal carriers try to estimate the time to delivery however, they are estimates only and can NOT be guaranteed! All shipping and delivery estimates are working days only. (If you place your order for 2 Day delivery and it ships on Thursday, you will receive it on Monday). There is no Saturday delivery offered on our website. If you have specific deadlines, please let us know and we will do our best to accommodate and provide alternative shipping options from what is available on the website.
You can trust that your order will be quickly processed and safely delivered. Please keep in mind that orders are processed and shipped Monday through Friday, if you place an order on Friday after 3:00pm Arizona Time it will begin processing on Monday at 8:00am Arizona time, however, the actual amount of time to delivery could vary depending on the availability of stock and actual shipping date. Tracking numbers will be sent along with confirmation of shipment.
The USPS options including Priority Mail are on NO guaranteed time frame. We will send your package as soon as the products are available; the amount of travel time varies. If there is a tracking number available it will be provided upon confirmation of shipment.
International Customers: Spark does not pay and is in no way responsible for any additional duties, fees or taxes that are added to your package by the receiving country. Such duties, fees and taxes are the sole responsibility of the recipient.
PLEASE NOTE that UPS will NOT deliver to a Postal Box, only a street address is acceptable to insure proper delivery for this carrier. If you do not provide a proper address it could delay the shipment of your order.
If you are having legitimate shipping issues that are not addressed on this page please contact us right away, we will do our best to resolve your issue quickly.
We do all we can to insure that your package is processed and shipped in a timely manner, we will NOT refund shipping charges.